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We typically begin new projects within one to two weeks of contract signing. For urgent requests we offer expedited handling. If you have a hard deadline, let us know in your message and we will do our best to accommodate it. Get in touch to discuss your timeline.

Yes. Every project includes a post-launch support window, and we offer managed WordPress hosting for clients who want hands-off ongoing maintenance, security, updates, and backups handled for them indefinitely.

We offer transparent, fixed-price packages for all our core services including web design, SEO, speed optimization, malware removal, and managed hosting. Every price is published on our service pages with no hidden fees. Custom projects outside our standard packages are quoted individually based on scope.

Absolutely. We handle WordPress migrations from any host to any host, including from Wix, Squarespace, or other builders to WordPress. All migrations are done with zero planned downtime and include a full backup before we begin. Migration is included free of charge for all new hosting clients.

Yes, we work with clients all over the world. All our services are delivered remotely, so there is no geographic limitation. We communicate primarily via email and video call and are happy to schedule meetings around your time zone.

We accept all major credit and debit cards, PayPal, and bank transfers. For larger projects we typically take a 50% deposit upfront with the balance due at launch. For monthly services like SEO and managed hosting, billing is automatic and monthly with no long-term commitment required.

We respond to all new inquiries within 24 business hours. During peak periods it may be slightly longer, but we always confirm receipt of your message. For existing clients with urgent technical issues, our emergency line is available 24/7 with a guaranteed 2-hour response time.

Yes, absolutely. We keep clients involved at every key stage. For web design projects, you review and approve all mockups before development begins. For SEO and other ongoing services, you receive monthly reports and regular check-ins. You are never left in the dark about what we are working on or why.

Yes. We offer a free initial consultation for all new projects, and free SEO and speed audits for prospective SEO and optimization clients. These audits give you a clear picture of where your site stands and what improvements would have the most impact, with no obligation to proceed.

Client satisfaction is our top priority. Every project includes revision rounds, and we do not consider a job done until you are happy with the result. For our speed optimization service we back the work with a 100% satisfaction guarantee. If a genuine issue arises with any service, we address it promptly and professionally. Our 85% client retention rate reflects how seriously we take this commitment.