Privacy Policy
How The Beard Guy LLC collects, uses, stores, and protects your personal information when you visit our website or use our services.
We Never Sell Data
Your information is never sold, rented, or traded. Full stop.
Minimal Collection
We collect only what’s necessary to deliver our services and answer your questions.
Your Rights Respected
Access, correct, or delete your data at any time — we make it straightforward.
Your privacy matters to us. This Privacy Policy explains what information The Beard Guy LLC (“we,” “us,” “our”) collects when you visit thebeardguyllc.com or engage our services, how we use and protect it, and the rights you have over your data. We aim to keep this document in plain English so you always know where you stand.
Introduction
The Beard Guy LLC is a Wyoming limited liability company providing web design, WordPress hosting, SEO, speed optimization, malware removal, and website management services worldwide. We are the data controller for personal information collected through our website and client engagements.
This policy applies to: visitors browsing our website, prospective clients who contact us for quotes or consultations, active clients receiving our services, and anyone who subscribes to our communications.
Information We Collect
We only collect information that is necessary to respond to your inquiries, deliver our services, and improve your experience. Here’s what we collect and when:
| Category | Examples |
|---|---|
| Contact information | Name, email address, phone number, company name — provided when you fill out a form, email us, or book a call. |
| Project information | Your website URL, current hosting details, business description, goals, and any content or assets you share with us. |
| Billing information | Name on invoice, billing address, VAT or tax ID (if applicable). Credit card details are handled directly by our payment processors — we never see or store them. |
| Account credentials | Temporary login details you share so we can deliver work (hosting, WordPress admin, cPanel). Removed from our systems once the project is completed. |
| Technical data | IP address, browser type, device type, referring URL, pages visited, time spent on site — collected automatically via analytics. |
| Communications | Emails, chat messages, and call notes exchanged with our team. |
We do not collect special categories of data such as health information, political views, religious beliefs, or biometric identifiers.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries — answering your questions, preparing quotes, and scheduling calls.
- To deliver our services — designing, developing, hosting, optimizing, or maintaining your website.
- To process payments — issuing invoices, collecting fees, and handling refunds.
- To communicate with you — sending project updates, service notifications, support responses, and (only if you opt in) marketing emails.
- To improve our website — analyzing traffic patterns, understanding what content is useful, and fixing technical issues.
- To comply with legal obligations — tax records, anti-fraud checks, and any lawful requests from authorities.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, United Kingdom, or any other jurisdiction with similar data protection laws, we process your personal data under one or more of the following legal bases:
- Contract — processing is necessary to enter into or perform a contract with you (for example, delivering services you’ve engaged us for).
- Legitimate interests — running and improving our business, responding to inquiries, and securing our website — balanced against your rights.
- Consent — where required (for example, marketing emails or non-essential cookies), we rely on your explicit opt-in consent.
- Legal obligation — retaining records for tax, accounting, or regulatory purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to function properly, remember your preferences, and understand how visitors use the site. Cookies fall into these categories:
Essential Cookies
Required for the site to operate. These handle session management, security checks, and saving your cookie preferences. These are always on and do not require consent.
Analytics Cookies
Help us understand which pages visitors find useful. We may use Google Analytics or similar privacy-respecting analytics tools. These are anonymized where possible.
Marketing Cookies
If and when used, these help us measure the effectiveness of campaigns and may include third-party pixels from platforms like Meta or LinkedIn. These are only set with your consent.
You can control cookies through your browser settings or our cookie consent banner. Blocking essential cookies may prevent parts of the site from working correctly.
Third-Party Services We Use
We rely on trusted third-party providers to deliver parts of our service. Each of these has its own privacy policy, and we recommend you review them:
- Google Analytics — website traffic analysis. Privacy policy
- Google Workspace — email and document collaboration.
- Payment processors (such as Stripe, PayPal, Wise) — to process payments securely. Stripe policy · PayPal policy
- Cloudflare — site security, performance, and DDoS protection. Privacy policy
- Hosting providers — to host our website and client sites.
- Email delivery services — for transactional and (if you’ve opted in) marketing emails.
We choose providers that meet high security and privacy standards and only share the minimum data necessary for each service to work.
How We Share Your Information
We do not sell, rent, or trade your personal information — ever. We only share information in these limited situations:
- Service providers — processors that help us deliver services (hosting, payment, analytics) under strict confidentiality obligations.
- Legal requirements — when required to comply with a lawful request from a government authority, court order, or applicable law.
- Business transfers — if The Beard Guy LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. We would notify you in advance.
- With your consent — any other sharing happens only when you explicitly authorize it.
Data Retention
We retain personal data only for as long as it’s needed for the purposes described in this policy, or as required by law:
- Inquiry & quote data — retained for up to 12 months if no engagement begins.
- Active client data — retained for the duration of the engagement.
- Billing & tax records — retained for 7 years after the last transaction, as required by tax law.
- Credentials & access keys — removed from our systems within 30 days of project completion.
- Marketing subscribers — retained until you unsubscribe.
When retention periods end, data is securely deleted or anonymized.
Data Security
We take data security seriously and apply a combination of technical and organizational measures to protect your information, including:
- TLS/SSL encryption for all data in transit between your browser and our servers.
- Encrypted storage for sensitive credentials using a password manager.
- Strong password requirements and two-factor authentication on critical accounts.
- Firewalls, malware scanning, and Cloudflare’s security layer protecting our website.
- Regular software updates, security audits, and staff training.
- Strict access controls — only team members who need access to specific data have it.
No system is completely invulnerable. If a data breach occurs that affects your personal information, we will notify you and the relevant authorities without undue delay, as required by applicable law.
Your Privacy Rights
Depending on where you live, you have some or all of the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you.
- Right to rectification — ask us to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) — request deletion of your data, subject to legal retention requirements.
- Right to restrict processing — limit how we use your data in certain circumstances.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.
- Right to lodge a complaint — with your local data protection authority.
For California residents: you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of sale (which we do not engage in anyway).
To exercise any of these rights, please contact us. We’ll respond within 30 days.
International Data Transfers
The Beard Guy LLC is based in the United States, and some of our third-party service providers may also store or process data in countries outside your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms to protect data transferred internationally.
Children’s Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe we’ve collected information from a child, please contact us and we will promptly delete it.
Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we’ll update the “Last updated” date at the top of this page. For material changes, we will make reasonable efforts to notify you directly — typically by email or a prominent notice on our website.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out:
- Company: The Beard Guy LLC
- Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
- Website: thebeardguyllc.com
- Contact page: thebeardguyllc.com/contact
Questions about your data?
Privacy matters to us as much as it does to you. If anything above needs clarifying, or if you’d like to exercise your privacy rights, we’re here to help.
Get in Touch
