Terms of Service

Agreement to Terms

By accessing our website, submitting a project inquiry, signing a proposal, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms along with any specific proposal, statement of work, or service agreement we sign together.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree with any part of these Terms, you must not use our services.

Services We Provide

The Beard Guy LLC offers the following services, each governed by a specific proposal or service agreement that outlines deliverables, timelines, and pricing:

• Custom Web Design — Bespoke WordPress website design and development.
• Managed WordPress Hosting — Hosting, security, updates, backups, and ongoing site care.
• WordPress Speed Optimization — Performance audits and Core Web Vitals improvements.
• Professional SEO Services — On-page, technical, and local SEO optimization.
• WordPress Malware Removal & Security — Emergency site rescue and hardening.
• Website Management & Maintenance — Ongoing content updates, plugin management, and support.

The exact scope of any engagement is defined in the written proposal or statement of work you approve before work begins. Anything not explicitly included in that document falls outside the agreed scope.

Quotes & Payment

Quotes & Proposals

All quotes and proposals are valid for 30 days from the date issued unless otherwise stated. Pricing is based on the scope of work described at the time the quote is prepared. Changes to scope may require a revised quote.

Payment Schedule

Unless stated otherwise in your proposal, the following payment structure applies:

• One-time projects: 50% deposit required before work begins; 50% balance due on completion.
• Recurring services (hosting, management, SEO): Billed monthly or annually in advance.
• Emergency services (malware removal): Full payment required before work begins.

Payment Methods

We accept payment via bank transfer, credit/debit card, PayPal, and Wise. All invoices are issued in USD unless otherwise agreed. Bank and processor fees are the responsibility of the party paying them.

Late Payments

Invoices are due within 14 days of the invoice date. Overdue accounts may be charged interest at 1.5% per month (or the maximum allowed by law, whichever is lower) and may result in the suspension of services until payment is received.

Project Timelines

Project timelines are estimates based on the scope at the time of quoting and assume timely delivery of content, feedback, and approvals from you. We will do everything within our control to meet agreed deadlines, and we commit in writing to any hard deadlines you share with us in advance.

Delays caused by client-side factors — such as late content delivery, slow feedback, or requests for additional revisions — may shift the timeline. In these cases, we will communicate the revised timeline as soon as the delay is identified.

If a project is paused by the client for more than 30 consecutive days, we reserve the right to invoice for work completed to date and require a restart fee before resuming.

Client Responsibilities

To ensure we can deliver great work on time, you agree to:

• Provide all required content, brand assets, and access credentials in a timely manner.
• Respond to requests for feedback or approvals within the timeframes agreed in the proposal.
• Ensure that any content, images, or media you provide are either owned by you or properly licensed for use.
• Keep your login credentials, billing information, and contact details up to date.
• Maintain backups of your website content where you have retained that responsibility.

You are responsible for the accuracy, legality, and appropriateness of any content you supply or approve for publication on your website.

Revisions & Changes

Each design project includes a defined number of revision rounds as specified in the proposal (typically two rounds of design revisions and one round of development revisions). Revision rounds cover adjustments to existing elements — not new scope.

Requests that fall outside the original scope, such as adding new pages, new features, or redesigning approved elements, will be quoted as change requests and billed separately at our standard rate.

Intellectual Property

Your Content

You retain all ownership rights to any content, logos, images, trademarks, or brand assets you provide to us. By providing them, you grant us a limited license to use them solely for the purpose of delivering the services you have engaged us for.

Final Deliverables

Upon full and final payment, we transfer to you full ownership of the custom website design, custom code, and content we produce specifically for your project. You are free to modify, host, or transfer the work as you see fit.

Pre-existing Materials & Tools

Third-party software, plugins, themes, and frameworks used in your project (for example WordPress, premium plugins, or commercial themes) remain the property of their respective owners and are licensed to you under their own terms. Any proprietary tools, scripts, or frameworks we developed prior to your project remain our property, and we grant you a perpetual, non-exclusive license to use them as part of the delivered work.

Portfolio & Promotional Use

Unless you request otherwise in writing, we reserve the right to display the work we deliver for you in our portfolio, case studies, and marketing materials, and to reference you as a client.

Confidentiality

We treat all non-public information you share with us — including business plans, financial data, credentials, customer lists, and strategy documents — as confidential. We will not disclose this information to third parties except as strictly necessary to deliver the services, and we will require the same standard from any subcontractors we may engage.

This confidentiality obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. For design and development projects, we will correct any bugs in our custom code reported within 30 days of delivery at no additional charge.

Beyond this warranty, all services are provided “as is” and “as available” without any other warranties, express or implied. We do not guarantee:

• Specific search engine rankings, traffic volumes, or conversion rates.
• Uninterrupted or error-free operation of hosting infrastructure.
• That third-party software, plugins, or services will continue to be available, supported, or bug-free.
• That the website will be entirely immune to future hacking attempts, regardless of security measures applied.

Limitation of Liability

To the maximum extent permitted by law, The Beard Guy LLC, its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption, arising out of or relating to these Terms or the services, even if we have been advised of the possibility of such damages.

In any case, our total aggregate liability under these Terms for any claim shall not exceed the total amount paid by you to us for the specific service giving rise to the claim in the three (3) months preceding the event that caused the claim.

Termination

By You

You may terminate a one-time project at any time by providing written notice. You will be invoiced for all work completed up to the date of termination, and any deposit already paid is non-refundable. Ongoing services (hosting, management, SEO retainers) may be cancelled with 30 days’ written notice; the current billing cycle will be fulfilled and no further charges applied.

By Us

We may suspend or terminate services if you breach these Terms, fail to pay invoices when due, engage in abusive conduct toward our team, or use our services for illegal activities. Where practical, we will provide notice and a reasonable opportunity to remedy the breach.

Effect of Termination

On termination, any fees due become immediately payable. You will retain ownership of fully paid-for deliverables. We will assist with a reasonable transition, including providing exports, credentials, or files owed under the project scope.

Third-Party Services

Our services may involve third-party products or platforms such as WordPress, Cloudflare, Elementor, Divi, Google Workspace, domain registrars, and various plugins. These third parties have their own terms of service, privacy policies, and pricing, which you agree to abide by when using them through our services.

We are not liable for outages, bugs, price changes, or policy changes introduced by these third-party providers. Where possible, we will help you navigate issues that arise with any third-party service used in your project.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiation.

If negotiation fails to resolve the dispute within 30 days, the parties agree to submit the matter to binding arbitration in Sheridan, Wyoming, or to the state or federal courts located in Sheridan County, Wyoming. You agree to waive any right to participate in class actions.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will update the “Last updated” date at the top of this page. For material changes, we will make reasonable efforts to notify existing clients directly (typically by email).

Your continued use of our services after updated Terms are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms of Service, or if you’d like clarification on any specific clause before engaging us, please get in touch:

• Company: The Beard Guy LLC
• Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
• Website: thebeardguyllc.com
• Contact page: thebeardguyllc.com/contact